Privacy Policy
Waterstones is committed to protecting your privacy. This Privacy Policy explains how the Read Better Chrome extension collects, uses, and safeguards information to ensure transparency and compliance with Chrome Web Store policies.
1. Information We Collect
The Read Better extension does not collect or transmit any personally identifiable information (PII). All processing happens locally within your browser.
We collect only non-personal, locally stored data, including:
Words you read on websites
This data is analyzed in-browser to understand your interests and improve book recommendations.
Extension usage events (e.g., install, click)
Optional, anonymized metrics may be collected to help us understand usage patterns and improve user experience.
No login, email address, or personally identifying information is ever required or collected.
2. How We Use Your Information
All content analysis is done locally on your device. This means:
We never send or store your browsing data on our servers.
The words you read are used only to provide personalized book recommendations in real-time.
Optional anonymous usage data (if enabled) may be used to:
Measure feature usage
Monitor extension performance
Improve functionality
3. Data Sharing and Third Parties
We do not sell, share, or disclose your data to third parties for advertising or marketing purposes.
This extension does not use third-party cookies, trackers, or analytics libraries that access your browsing data.
External links (e.g. to Waterstones.com) may have their own privacy policies.
4. Data Storage and Processing
All reading data remains entirely local on your browser.
If any analytics are collected, they are aggregated and anonymized.
No external servers are involved in processing or storing browsing activity.
5. User Controls
You have full control over the extension:
Disable or remove it at any time via Chrome settings
Manage extension permissions directly from your browser
If we ever introduce new features that require data access, you will be prompted for explicit consent
6. Children’s Privacy
This extension is not intended for users under the age of 13. We do not knowingly collect data from children.
7. Changes to This Policy
We may occasionally update this Privacy Policy. Any changes will be posted on this page with a revised "Last Updated" date.
If we introduce any material changes that affect your privacy rights, you will be notified through the extension or Chrome Web Store listing.
8. Contact
If you have any questions about this Privacy Policy or how your data is handled, feel free to reach out:
By Telephone on 0808 1188787
Our lines are open from 9am – 4.30pm Monday to Friday.
Calls are free from UK mobiles and landlines.
From outside of the UK, please dial: +44 208 045 1001
By using our contact form
Or by writing to us at:
Customer Services
Waterstones Book Hub
Fifth Avenue
Centrum One Hundred
Burton on Trent
DE14 2UZ